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Privacy Policy

Last updated: May 2026

1. Introduction

StackFlow Technologies, Inc. ("StackFlow", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform, website, and services.

2. Information We Collect

We collect information you provide directly (account registration, contact forms, support tickets), usage data (platform interactions, feature usage, performance metrics), technical data (IP addresses, browser type, device information), and customer data processed through our platform on your behalf.

3. How We Use Your Information

We use collected information to provide and improve our services, process transactions, communicate about your account, comply with legal obligations, and ensure the security of our platform. We do not sell your personal information to third parties.

4. Data Security

We implement enterprise-grade security measures including AES-256 encryption at rest, TLS 1.3 in transit, customer-managed encryption keys (CMK), zero-trust network architecture, comprehensive audit logging, and regular penetration testing. We are SOC 2 Type II certified and ISO 27001 compliant.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. We will fulfill deletion requests within 30 days, subject to legal retention requirements.

6. GDPR Rights

If you are in the European Union, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, contact us at privacy@stackflowtechnologies.com.

7. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at: privacy@stackflowtechnologies.com or by mail at StackFlow Technologies, Inc., Dallas, Texas, USA.